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Thank you very much for choosing to stay at HIYORI RESIDENCE KYOTO KAMOGAWA.

We have been informed that some guests may be receiving messages via WhatsApp pretending to be from our hotel.

PLEASE NOTE: THESE MESSAGES WERE NOT SENT BY HIYORI RESIDENCE KYOTO KAMOGAWA.

These messages may be phishing or scam messages.

PLEASE DO NOT CLICK ON ANY LINKS.
PLEASE DO NOT ENTER ANY PERSONAL INFORMATION.
PLEASE DO NOT ENTER ANY CREDIT CARD DETAILS.

Please be assured that there is no problem with your reservation as long as you do not click on the link or provide any information. Your reservation remains confirmed as originally arranged.

Any official notice regarding your reservation will be sent only through the official Booking . com system or our official hotel contact channels.

If you have already clicked on the link or entered any personal or payment information, please contact Booking . com and your credit card company immediately.

Please note that HIYORI RESIDENCE KYOTO KAMOGAWA cannot take responsibility for any loss or damage caused by accessing suspicious links or providing information through unofficial messages.

Thank you very much for your understanding and cooperation.